Certificate in Care Management

Provide Holistic Health Care Management


Program Details

  • Location: TBD
  • Duration: TBD
  • Cost: TBD

Next start date


About this Program

Navigating today’s complex and fragmented health care environment can be daunting for anyone. When an individual is older, sick or disabled, the process is often overwhelming. Care managers act as strong advocates and offer expert guidance to help these individuals get the highest-quality, most cost-effective health care services possible.

In this two-course certificate program, you’ll develop the foundational knowledge and skills required to manage the health care needs of older adults and people with acute or chronic diseases or disabilities. We’ll focus on how to assist patients and their families with assessment and monitoring, care planning, decision making and problem solving, as well as how to handle insurance and medical systems throughout the care continuum. 


Professionals and other individuals who work in care management or related roles, and those who want to enter or advance in the field.

See Requirements

Video Overview

Instructor Jullie Gray describes how the Certificate in Care Management prepares students to pursue careers working with today's complex health and insurance systems.

Duration: 01:43

what you'll learn

  • Roles, competencies and domains of the care manager
  • Listening, assessment and care management communication skills
  • Strategies for short- and long-term care planning for clients
  • Conflict management and negotiation, ethical decision making and advocacy issues relating to long-term care
  • Factors related to health care resources, including insurance delivery, financial topics and legal issues

Prepare for Certification

You’ll fulfill the academic requirements as part of preparation for certification as a care manager.

Program Overview

Complete the courses listed below to earn the certificate. You may be able to take individual courses without enrolling in the certificate program; check the course pages for details.