In response to the unprecedented coronavirus outbreak facing our community, UWPCE has made adjustments to operations. Below are some frequently asked questions about classes, online learning and more. We'll continue to update this page with the latest information available.
Given the coronavirus situation, what's your plan for in-person classes?
For the safety of our community, most in-person (classroom) programs and courses will be moved to remote instruction for the 2020-21 academic year (fall, winter and spring quarters). Classes will be taught in real time using Zoom video conferencing software. Some programs that can’t be taught remotely will be postponed. This decision was made following public health guidance and recommendations from the University of Washington.
Once it’s safe to do so, some programs may be taught simultaneously in a classroom and online format, and students can choose what format they’d like for any given class. More information will be posted if that option becomes available.
What’s Zoom online learning like?
Zoom is easy-to-use video conferencing software that runs in a web browser. Your class will meet in real time at its regularly scheduled time. Just like an in-person class, your class will include lectures, learning activities and discussions.
To learn more, watch this video about using Zoom for remote learning at the UW. To get a sense of how you would access your Zoom course, see instructions on how to join a Zoom meeting.
WILL THE COST OF MY COURSE BE REDUCED WITH REMOTE INSTRUCTION?
Course costs remain unchanged. We continue to pay instructors and staff for their work and invest in technologies and training to offer courses remotely. Whether the course is taught in-person or online, you can expect the same quality of instruction and content. The same instructors scheduled to teach in-person classes would be teaching remotely, and they’ll bring the same expertise, experience and knowledge.
My class is already online. will there be any changes to that?
No. If your class is already in an online format, there will be no changes to delivery or schedule.
Is the registration office open?
While our physical registration office at Roosevelt Commons is closed, our registration staff is still available to process your registration. You can register by email, phone, mail or fax.
Deferrals, Refunds & Extensions
I’m not sure I can start my program this quarter. Can I defer?
If your program is offered more than once a year, you can defer your start one time. You must start within the following three quarters. For more information, see Deferrals.
What's your refund policy?
Given the circumstances, we have adjusted the refund policy for UWPCE certificate program and single courses for spring, summer and autumn quarters. You can get a 100% refund, minus the nonrefundable registration fee, through the eighth calendar day of the course. To drop the course and get a refund, email email@example.com and include your name, student ID number and course name.
We will revert to our regular refund policy starting winter quarter. See Refund Policies & Deadlines.
For refund deadlines for degree courses, see the drop dates on the UW Academic Calendar.
I’m having difficulty completing my course. What’s your policy on extensions?
We’ve adjusted our incomplete policy for noncredit courses. See Incompletes.
How can I find out more about UW’s response to the coronavirus outbreak?
Keep an eye on UW's coronavirus facts and resources page for updates.