Software Quality Assurance & Process

About this Course


This course is designed to bring students with diverse backgrounds and work experience to a common understanding of the role of a "tester" and the terms and definitions used within the software quality assurance and testing community. Learn practical tools and techniques to improve processes and avoid the creation of defects.

Topics include:

  • Role of the tester in the Software Development Life Cycle (SDLC)
  • Software Quality Assurance techniques, approaches, and processes
  • Test types
  • Test environments
  • Configuration Management (CM)
  • Root Cause Analysis (RCA)

Program Overview

This course is part of the Certificate in Software Testing & Quality Assurance.