Meet the Instructor
Deima Elnatour is a dynamic leader with a strong sense of urgency, inventiveness and drive to increase productivity, profitability and solve meaningful problems. She founded Elnatour Consulting to support Fortune 500 companies in solving big and challenging problems and to empower small- and medium-sized businesses to compete in a global economy. As an executive consultant, she draws on her decades of operational management and leadership experience when coaching, advising and supporting executives from companies of all sizes and industries. Her subject matter expertise runs deep in the domains of product innovation, IT operations management, IT service management, IT asset management, B2B and B2C arenas, product and program management, service transformation, strategic planning and leadership development. Elnatour holds a Ph.D. in information science and technology from Drexel University in Philadelphia.