Meet the Instructor
As the former Safeco vice president of corporate learning, training and development, and head of Safeco University, Karen Dowdall-Sandford transformed the company’s education programs by implementing learning and content management systems and virtual classroom collaboration software. In addition to that work, she also created Safeco’s e-learning strategy. Prior to joining Safeco, Dowdall-Sandford worked at Click2Learn and was both the dean of the college of business arts and humanities and the director of electronic learning and academic computing at City University. She holds a master’s of business administration in marketing and international business from New York University’s Stern School of Business and was selected by the university's international management program to study at Hautes Études Commerciales in France.