Law Office Procedures & Technology

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Course Details

This course can only be taken as part of the Certificate in Paralegal Studies.

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About this Course


A law office must establish and follow specific procedures to function smoothly, and most law practices today depend on technology. In this course, you’ll be introduced to standard law office procedures and the various types of computer applications used to support them. We’ll cover client fee agreements, paying bills and collecting accounts, and timekeeping. You’ll learn about electronic filing and managing client trust accounts. We’ll also examine ways to handle client conflict of interest and manage difficult clients. 

What You’ll Learn

  • The client intake process, including ethics and conflicts considerations
  • Importance of timekeeping and software used to record it
  • Strategies for maintaining document control and access
  • Effective management of evidence
  • How to use one of the most popular practice management software applications
  • Importance of cybersecurity and required technology
  • Techniques and software for document assembly
  • How to prepare client opinion letters and other correspondence

Program Overview

Complete the courses listed below to earn the certificate. The number of courses offered each quarter varies depending on how many quarters the program covers. See below for details.

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