Business Technology Essentials


Course Details

  • Location: Online
  • Duration: 7 weeks
  • Times: Evenings
  • Cost : $795

Next Start Date:

September 25, 2024

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About this Course

Are you feeling left behind in the workplace? If you’ve been out of the workforce for a period of time or haven’t received adequate training or onboarding from your employer, you might not feel as familiar with common office software and business technology as you’d like. Proficiency with these tools will help you be effective and efficient in the workplace — and remain competitive in the job market.

This course will guide you through the office software essentials you need to know in both Mac and Windows environments. You’ll learn how and when to use word and data processors, and how to manage files on a server and in the cloud. We’ll discuss data security best practices and tips for spotting phishing attempts and other scams. We’ll cover how to use a variety of communication tools, including email and messaging platforms. We’ll also explore newer tools that’ll help you streamline tasks, automate processes and improve collaboration.

You can take this course on its own or use it to prepare for one of the following: 

Designed For

Anyone who wants to become more comfortable and confident using common office technology and software.

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What You'll Learn

  • How to save and organize files on a desktop, in the cloud or on another network
  • How to use a password manager and two-factor authentication
  • How to use word processing programs, such as Microsoft Word and Google Docs, to format documents, embed charts and hyperlinks, and create templates
  • How to use data processing programs, such Microsoft Excel and Google Sheets, to manage data like budgets and run formulas
  • How to use email programs, such as Microsoft Outlook, and messaging platforms, such as Microsoft Teams   

digital badge example


After successfully completing this course, you can claim a digital achievement badge that can be shared on LinkedIn and other social media sites. Learn more about digital badges.


Connect with an enrollment coach to learn more about this offering. Or if you need help finding the right certificate, specialization or course for you, reach out to explore your options.

Learning Format

Online With Real-Time Meetings

Online With Real-Time Meetings

Combine the convenience of online learning with the immediacy of real-time interaction. You’ll stream courses online and interact with your instructors and fellow students via video conferencing or chat, both in real time. Learn More »

Course Sessions

Online With Real-Time Meetings



You'll earn 2.4 continuing education units (CEUs) for successfully completing this course. Learn more about noncredit options.

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