Deep Dive: Problem Definition to Solution Implementation

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Course Details

This course can only be taken as part of the Specialization in Business Analysis.

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About this Course


Take a deeper dive into the work of business analysis. In this case study-based course, you'll gain practical tools and techniques for gathering and documenting business requirements, developing solutions to a real-world problem and presenting the case for decision-making. You’ll examine business rule types and structures, along with the models most appropriate for documenting each. Throughout the course, you’ll leverage real-world business analysis tools, templates and methods, including extensive diagramming and the effective use of Generative AI in a business analyst role. 

What You'll Learn

  • Requirements and decision analysis for root causes
  • How to elicit stakeholder requirements and gather, organize and prioritize solution requirements
  • The use of Business Process Modeling Notation (BPMN) to design and prioritize solutions
  • Frameworks for decision-making and for assessing the value of different solutions 
  • Ways to thoughtfully use Generative AI to improve productivity and analysis

Program Overview

Complete the courses listed below to earn the specialization certificate.

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