Meet the Instructor
Carolyn Dalen spent the first half of her career in IT, beginning as a Fortran programmer and eventually leaving her role as a seniors systems analyst in the Unix environment to become a senior project manager, her role and her passion for the last 20 years. Dalen has extensive experience managing complex IT projects, including software development, EMR and ERP upgrades, cloud migrations, internal telephony and third-party implementations of all kinds for large health care and governmental organizations, with additional experience in telecom and GIS.
Dalen is adept at using Agile, Waterfall or Hybrid project methodologies, as required. Currently, Dalen is employed on contract at Evergreen Healthcare in Kirkland, where she leads three related projects that involve a large health care clinical communications platform and require extensive vendor management with organizations like Vocalte, Philips, Rauland and Electrocom.
She holds a master's in organizational leadership and a bachelor's in computer information systems with a concentration in database design, both from Chapman University in Orange, Calif. Dalen is also a certified Project Management Professional, a PMI Agile-Certified Practitioner and a GE Change Acceleration and Process Change Facilitator.