About This Course
In the second course of the series, you’ll continue to build on your audience analysis techniques by applying domain and task analysis to users of technical communication products. You’ll hone your editing skills and develop an editorial voice and tone, including how to integrate AI as an editorial aid to shape content for different audiences and goals. Together, we’ll examine the challenges and opportunities for writing for diverse audiences and continue our explorations of common technical communication deliverables.
What You’ll Learn
How to use AI to refine and adapt content for audience, clarity and style
How to apply domain and task analysis
Techniques for phased editing content development
Implement inclusive, accessible content with HTML and CSS best practices
How to use HTML with CSS
Effective design of technical communication products such as UX microcopy, instructional videos, RFPs and reports
