Synthesizing & Gaining Alignment for Implementation


Course Details

This course can only be taken as part of the Certificate in Business Analysis.

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About this Course

This course provides methods and concepts for synthesizing research and analysis into a presentation for decision-making. Topics include use of oral communication to manage expectations, build consensus and resolve conflicts, and facilitation and effective negotiation in live work-study sessions. Techniques to improve written communication will be explored, with an emphasis on creating content appropriate documentation, self-review and peer review. Servant leadership, the neutral business analyst role and team building behaviors will be modeled, along with presentations of cost benefit.

Program Overview

Complete the courses listed below to earn the certificate. We offer this program in two formats: a standard version over three quarters, and an intensive version over two quarters.