About this Program

A business analyst is the quintessential problem solver. The business analyst's job is to decompose a company’s problems into their root causes so they can generate meaningful solutions. These solutions effect change to all aspects of the business, including processes, technologies, metrics and people. To be effective, a business analyst must have strong critical thinking, analytical and communication skills, as well as the business and interpersonal savvy to facilitate change across an organization.   

In this three-course certificate program, you’ll learn the day-to-day methodology of the business analyst. You’ll start with defining the problem and gathering requirements, then developing and implementing solutions based on real-world examples. You’ll discover how to craft both IT and non-IT solutions that address business objectives and reduce risk. You’ll complement your systems knowledge with facilitation techniques that can resolve conflicts and build consensus.

▸ Related Article: How to Become a Business Analyst

▸ Related Article: Find the Right Business Management Program for You

Designed for

Business analysts who want to advance in their field, other professionals with business-side exposure who want to transition into business analysis and data analysts who want to complement their skills.

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WHAT YOU’LL LEARN

• Knowledge areas and competencies as defined by the latest Business Analysis Body of Knowledge (BABOK) of the International Institute of Business Analysis (IIBA)
• How to use Unified Modeling Language (UML) and Business Process Modeling Notation (BPMN)
• Approaches for synthesizing and presenting research and analysis to facilitate decision-making
• Waterfall and Agile methodologies and other emerging approaches to IT development
• Consulting skills that build trust, support authentic communication and ensure solution acceptance by stakeholders 

GET HANDS-ON EXPERIENCE

• Create and use work products like analysis documentation, solution approach and business case to ensure teams are solving the problems that matter to their organization
• Take part in group and individual projects that simulate typical business analysis problems

Prepare for Certification

This certificate program is an IIBA Endorsed Education Provider; by completing the program you will earn credit toward CBAP and CCBA certifications. (Why get certified?)

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Connect with an enrollment coach to learn more about this offering. Or if you need help finding the right certificate, specialization or course for you, reach out to explore your options.