Help Center

Drops, Withdrawals & Refunds

Dropping a Course

All requests to drop a course must be submitted in writing to Registration Services. Send your request by email at c2reg@uw.edu or by fax at 206-685-9359. You cannot drop a course by phone. Requests should include your name, student ID number and course name.

If you fail to attend class, or only tell the instructor that you want to drop the course, you have not officially dropped it. Unless you officially withdraw, an unsuccessful completion (USC) will be entered on your UWPCE official record (for noncredit courses) or a 0.0 on your UW transcript (for credit courses).

Hardship Withdrawal

If you are unable to complete a course because of physical or mental debilitation or other circumstances beyond your control, and the drop or refund deadline has passed, you may petition for hardship withdrawal. To inquire about hardship withdrawal, contact Registration Services at c2reg@uw.edu; credit course students should also  submit a hardship withdrawal form. If hardship withdrawal is approved, you will receive a W on your UWPCE official record (for noncredit courses) or an HW on your UW transcript (for credit courses).  

Withdrawing from a Certificate

If you want to completely withdraw from a certificate, send your request by email to c2reg@uw.edu. Dropping a class does not withdraw you from a certificate.

Students who must withdraw from a certificate program due to unavoidable circumstances may be able to defer to the following program offering and complete the certificate. Email your UWPCE program contact to discuss.

Refund Policies & Deadlines

Refund policies and deadlines vary depending on the type of course. Refer to your transaction summary for refund information for your particular course.

certific ate  program Courses (except self-paced)

To receive a full refund, minus the nonrefundable registration fee, you must drop a certificate program course no later than one calendar day before the first class. To receive a 75 percent refund. minus the registration fee, you must drop the course within eight calendar days of the first class. There are no refunds after this date.

Self-Paced Program courses

Self-paced certificate programs have their own refund policy. To receive a full refund, minus the nonrefundable registration fee, you must drop a self-paced course no later than eight calendar days after you've enrolled. 

Individual Start Courses

Individual start courses are online credit courses that can be started anytime. To receive a full refund, minus the nonrefundable registration fee, for an individual start course, you must drop it no more than 15 calendar days after you've enrolled. To receive a 50 percent refund, minus the registration fee, you must drop the course within 30 days of enrolling.