Help Center

Drops, Withdrawals & Refunds

Dropping a Course

All requests to drop a course must be submitted in writing to Registration Services. Send your request by email at c2reg@uw.edu or by fax at 206-685-9359. You cannot drop a course by phone. Requests should include your name, student ID number and course name.

For refund deadlines for your course, refer to your transaction summary. 

If you fail to attend class, or only tell the instructor that you want to drop the course, you have not officially dropped it. Unless you officially withdraw, an unsuccessful completion (USC) will be entered on your UWPCE official record (for a noncredit course) or a 0.0 on your UW transcript (for a credit course).

Withdrawing from a Certificate

If you want to completely withdraw from a certificate, send your request by email to c2reg@uw.edu. Dropping a class does not withdraw you from a certificate.

Students who must withdraw from a certificate program due to unavoidable circumstances may be able to defer to the following program offering and complete the certificate. Email your UWPCE program contact to discuss.

Refund Policies & Deadlines

Refund policies and deadlines vary depending on the course type. Refer to your transaction summary for refund information for your particular course.

certific ate  program Courses (except self-paced)

To receive a full refund, minus the nonrefundable registration fee, you must drop a certificate program course no later than one calendar day before the first class. To receive a 75 percent refund. minus the registration fee, you must drop the course within eight calendar days of the first class. There are no refunds after this date.

Self-Paced Program courses

Self-paced certificate programs have their own refund policy. To receive a full refund, minus the nonrefundable registration fee, you must drop a self-paced course no later than eight calendar days after you've enrolled. 

Individual Start Courses

Individual start courses are online credit courses that can be started anytime. To receive a full refund, minus the nonrefundable registration fee, you must drop an individual start course no more than 15 calendar days after you've enrolled. To receive a 50 percent refund, minus the registration fee, you must drop the course within 30 days of enrolling. 

Special Circumstances and Hardship Withdrawal

Special Circumstances Petition (Credit Coures Only)

For credit courses, you may submit a special circumstances petition to add or drop a course after the deadline, waive late fees or change course grading options. 

Hardship Withdrawal

If you are unable to complete a course because of physical or mental debilitation or other circumstances beyond your control, and the drop deadline has passed, you may petition for hardship withdrawal. To inquire about hardship withdrawal, contact Registration Services at c2reg@uw.edu; credit course students should also submit a hardship withdrawal form.

If hardship withdrawal is approved, you will receive a W on your UWPCE official record (for a noncredit course) or an HW on your UW transcript (for a credit course).